1. Information We Collect
We may collect information you voluntarily provide when you:
- Request a quote
- Book transportation services
- Contact us through our website
- Call or email us
- Subscribe to newsletters or marketing communications
- Submit forms on our website
Information may include:
- Name
- Email address
- Phone number
- Pickup and destination addresses
- Travel itinerary
- Flight information (when applicable)
- Passenger count
- Vehicle preferences
- Billing information
- Special transportation requests
- Any other information you choose to provide
2. Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on the website
- Referring website
- General geographic location
- Website usage data
This information helps us improve website performance, security, and user experience.
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Remember user preferences
- Improve website functionality
- Analyze website traffic
- Measure marketing effectiveness
- Enhance user experience
Most browsers allow you to disable cookies through your browser settings, although doing so may affect certain website functionality.
Microsoft Clarity
We use Microsoft Clarity to understand how visitors use and interact with this website through behavioral metrics, heatmaps, and session replay. We use this information to improve site usability, performance, and security. Clarity is loaded only after you allow analytics. For more information about how Microsoft collects and uses data, review the Microsoft Privacy Statement.
4. How We Use Your Information
We may use your information to:
- Schedule and provide transportation services
- Respond to inquiries
- Confirm reservations
- Process payments
- Communicate regarding bookings
- Coordinate airport pickups
- Improve customer service
- Improve our website
- Detect fraud or security issues
- Comply with legal obligations
- Send promotional communications when permitted by law
5. Payment Information
Payments may be processed by secure third-party payment providers.
Salt Lux City Transportation does not store complete payment card information on our own servers unless specifically stated during checkout.
6. Sharing Information
We do not sell your personal information.
We may share information when necessary with:
- Payment processors
- Technology and website service providers
- Reservation software providers
- Professional advisors
- Government authorities when required by law
- Business partners involved in providing requested services
These third parties receive only the information reasonably necessary to perform their services.
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information only as long as reasonably necessary to:
- Fulfill transportation services
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Information may be securely deleted or anonymized when no longer needed.
9. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to your personal information
- Request corrections
- Request deletion of personal information
- Request a copy of your information
- Object to certain processing activities
- Withdraw consent where applicable
- Opt out of marketing communications
To exercise these rights, please contact us using the information below.
10. Email Communications
If you subscribe to marketing emails, you may unsubscribe at any time by clicking the unsubscribe link contained in our emails or by contacting us directly.
Transactional communications related to reservations or services may still be sent as necessary.
11. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.
12. Children's Privacy
Our website and services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.
13. Do Not Track
Some browsers support "Do Not Track" signals. Because there is not currently a uniform industry standard for responding to these signals, our website may not respond to them.
14. State Privacy Rights
Residents of certain states, including California and other jurisdictions with applicable privacy laws, may have additional rights regarding their personal information.
Where required by law, Salt Lux City Transportation will honor applicable privacy rights requests in accordance with those laws.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes become effective when the updated policy is posted on this page. Continued use of our website after changes are posted constitutes acceptance of the revised policy.
16. Contact Us
If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us using the contact information provided on our website.